new fridge delivered with dents

I'd ask for a new fridge. That goes a ways toward filling it with groceries. Sorry to thread hijack, but I noticed a dent on my new $3k fridge a couple of months after it was delivered. Shop at one of our four New Jersey appliance store locations or check out our online appliance store for great deals on refrigerators, BBQs, dishwashers, air conditioners, and everything in between! Have you ever bought a Lowe’s Scratch and Dent appliance? New refrigerator will come Friday. This is in a place that is invisible when shoved back into the cabinets. Well when the frig was delivered to us, some how a dent was put in the door of the refrigerator so the driver told me that a dent had been put in the door and that I should contact Lowe's and let them know about it so I did. The wide-swinging doors reveal multiple compartments for storing fresh and frozen foods easily within reach. When we remodeled our last kitchen, I bought a brand spankin’ new fridge from Sears. I'd absolutely return it. I am, to put it mildly, annoyed. Do you want to look at that damage for the next 10 years?? Lowe’s “Scratch and Dent” appliances are appliances that have gotten damaged at some point between the manufacturer and the store, or even at the store itself. Also, check the plastic in the interior of the freezer. But in this case, you should not accept it...no way. Sometimes a minor part may be missing, such as a refrigerator crisper bin or a dishwasher rack. I bought a floor model fridge with a dent once.Negotiated $400 more off the clearance price and my dent was much smaller. ), Check to see if the fridge is level. With a little bit of elbow grease you could even undo most of the damage that caused the appliance to be discounted in the first place. Id ask for cash back plus some sort of warranty. Ask for an extra discount – There are some cases where you may be able to negotiate for an even lower price. No cracks, no big gaps, right? That's how much I'd want to keep it. Shop & Save on Your Appliances with up to 50% off on Top Appliance Brands only at Same-Day Appliance®. While the photo indicates that the freezer drawer was not bashed, but, put you hand down at the corner. 26 cu. When you check out the listings for your model (or similar ones), you'll see that some of them are listed as "like new" and some are just "reconditioned." Be prepared for a little extra work – Delivery and installation is typically going to be on you, as well as removal and haul away of your old appliance. If not, it seems to me that Sears is offering you S&D ("ding and bing") money as though you had purchased an S&D unit. Make the most of a spacious cooking area with a side-by-side unit. To me, that says the mechanicals probably were not damaged by that dent. It makes me nervous something will happen to my new cabinets. Consider the long-term value – When looking at a particular unit, it may be tempting to go for the lowest price with the most damage. Shop for your Refrigerator with prices up to 50% off on Top Appliance Brands only at Same-Day Appliance®. The reason I'm asking is it was a PIA to get this refrigerator inside the house and maneuvered into the kitchen. This cosmetic damage is typically in the form of – you guessed it – scratches and dents. (Your screen name suggests you live near Minneapolis-St.Paul where there are several Sears Outlet stores.). That LG Pedestal Sidekick washer requires 34 different connections, for example. Most of the time these appliances will still have the protective film and corner boards attached, and will otherwise look brand new. :mad: Your eye is drawn to it everytime you open the fridge. To me, that crease doesn't look deep enough to have damaged any of that tubing, Those are pretty much just insulation and that is thick enough for the insides to be protected by the insulation from the collision. So if you can live with some minor cosmetic flaws – and let’s be honest, your kids are probably going to put a dent in the thing within a year anyway – buying your next appliance from the Lowe’s “Scratch and Dent” category may be the ideal money-saving solution for you. While we waited for it to be installed, it lived in the garage, where all the workmen were working. Check the settings for the fridge and freezer (you should find the dials for both in the fridge somewhere). A scratch is one thing but a dent is another. "It’s worked in someplace or you are not in business very long," he said. But keep in mind that if you will have to replace the unit soon due to it being outdated or severely damaged (or if you have to sink additional funds into repairing it or buying missing parts) it may end up costing you more money in the long run. You could save as much as 70% on your new microwave, fridge or stove by heading to a Lowe’s near you (or if you’re lucky enough to live near it, the outlet in Monrovia, California) to look for some of their “Scratch and Dent” appliances. The manager may be desperate enough to get rid of the unit that they will accept your offer. 99 $59.99 $59.99 Enjoy our low warehouse prices on top name-brand Appliance products with Free Delivery & price match guarantee. $300 is not worth it to keep it. Ft. Top-Freezer Refrigerator - Stainless steel. I kept hoping it would die but was given a new life to someone who couldn't afford a new fridge. Deliveries are a serious business. I think more because, as autofard said, they don't have to come out with a new one and take the first one back. Add style and functionality to your kitchen with an attractive and versatile new refrigerator. Indeed, we've often had appliances delivered to our labs from major retailers like Sears, Home Depot, and Lowe's, and we've n… Either way, Lowe’s “Scratch and Dent” appliances offer the perfect solution for you. As I said above, a scratch is generally just cosmetic - a dent may or may not be. It does this because …  You could ask for an extra discount if the item is a very old model, looks like it may have been sitting on the showroom floor for a very long time, or if the appliance is otherwise undesirable in some additional way besides the damage. "Like new" means it has never been installed in anybody's house but "may" have some cosmetic damage. Genom att fortsätta använda vår hemsida eller app samtycker du till att Houzz-gruppen använder cookies och liknande teknologi för att förbättra vår produkt och service, ge mig relevant innehåll och göra min upplevelse personlig. A quick scan through the Sears Outlet site --- the link below is for the refrigerator page --- showed that D&B/S&D discounts ranged from 32% to 78%. Follow up...called Sears about replacing door. Once it was installed I noticed there was a dent in the front. We bought our refrigerator from Lowe's about four years ago. However, you paid for a new/undamaged unit. My KA French door refrigerator was installed yesterday and later in the day I noticed a small dent on the left door. Purchase discounted Lowe’s gift cards – This is a great option for saving extra money at Lowe’s no matter what you buy. Some models also come with fancy add-ons such as in-door ice makers, water dispensers, and touch controls. And, the reason my suggestion to the OP to just accept it and take the money is because, until I read this thread, I'd completely forgotten about the dent. Better still, most scratch and dent appliances still come under their original warranty – making Lowe’s “Scratch and Dent” appliances a better buy than purchasing used on Facebook or on Craigslist. While the name may be a little off putting, scratch and dent appliances are large appliances such as refrigerators or ovens that are new off the assembly line but may feature some cosmetic issues such as damaged packaging or minor dents … Not huge damage, but a lot more wear than I'd expect on the front of a fridge in 9 months time. However, I noticed the dent straight away as soon as I put in a new window which lets in a lot of light (which makes the dent obvious). My question - is it possible to just replace the door with the dent? It should be the same top and bottom. Ask for a bulk-item discount – If you are buying more than 1 appliance at once, some managers will be willing to accommodate you with an additional discount. User rating, 4.5 out of 5 stars with… Although it sounded good at first. Shop for Full Size Refrigerators in Refrigerators. Free shipping on orders over $35! I once had a washer (or dryer...I forget at this point) which was delivered with a small dent on the side which would face the other appliance, so we'd never ever see it; I accepted their $ offer to keep it. I'd look to see if they have this model of fridge on the Sears Outlet site. SKU: 5161200. Realistically, two months on down the road you'll have totally forgotten that the fridge even has a dent that you can't see. If it doesn't completely remove the dent… Get family buy-in – Don’t forget to check with your spouse first to make sure they are ok with any visible cosmetic damage. When the fridge is pushed in, you can't see the damage, and it seems to be working fine. Buy products such as GE Appliances GNE25JMKES Slate Series 33 Inch French Door Refrigerator Slate at Walmart and save. I say take the money. Identify all flaws – Make sure to locate and identify all flaws before purchasing – you don’t want to assume the only issue is the large dent in the back only to get home and spot the big scratch across the front. Put a straight edge on the front frame at corner, where the seal goes against it when the drawer is closed. Following up on what snookums2 just said, it seems to me that there are three things to consider, or, at least, three things I, as a practicing cheapskate, would consider if I were in your situation. Any opinions are welcomed...thanks!! They delivered it to our house a week or two before it was installed. Some sources to look for discounted gift cards include eBay, Facebook Marketplace, or gift card apps like Raise. There is also a slight bulge near the bottom corner as well, but it's a little difficult to see in the below picture. Let us know your experience in the comments below. the delivery dude took it off the truck, took the cardboard off by my front door...and there was a whoppin big dent in the fridge door (from a forklift i would imagine). Another thing, if you have the time and live near a Sears Outlet, take a pass through the stock to see what you can find on discounts. We paid $1529 for the fridge. Plan ahead – Before you go shopping, have a plan in mind. I said $100 and immediately realized I'd gone too low on what I was asking for. FREE Local Appliance Delivery Includes: Connection of appliance to existing water connection, drain or external dryer exhaust for washers, dryers, ranges … According to Tieso, there is no such thing as free delivery. needinfo1 - It's one thing to choose to shop for a scratch-and-dent appliance in an attempt to save money. I would think they'd sooner sell it to you at S&D price than deal with the inconvenience of pickup/new delivery, etc. Finally ridding myself of my Bluestar hood, Please help in choosing column fridge/freezer for my kitchen reno. Second, see if you can get Sears to have a tech check it out if you decide to keep it. This thread has been a very useful learning experience for me because I have a six or seven year old fridge (in good shape when bought from a scratch and dent place) … Unlike many scratch and dent, and factory seconds outlets, we provide a 12 month warranty for Fisher & Paykel & Haier appliances and manufacturers warranty on Electrolux, Westinghouse, Simpson, Kelvinator, Chef, BeefEater, EvaKool, Vintec, ChiQ, Beko, Teka, Sharp, Dishlex, Euro and more. Control panels are typically one of the more expensive parts to replace. Text Lowe’s – To ask Lowe’s a question about their “Scratch and Dent” appliances or even check inventory near you, you can text 704-313-1818 instead of calling customer service. Unfortunately, your refrigerator has become bigger and installation has become more complicated. That sounds like a good move. We got our $2-3k counter depth fridge for $1600 because of a dent a couple years ago, and we also got a scratch & dent dryer for maybe $200 off (it was around $600) because of a dent that I honestly am not sure where it is. If you had bought one from the outlet store, somebody at Sears would already have gone through it to verify that there was only cosmetic damage or, if they found any mechanical damage, they would have "reconditioned" the unit before putting out ont he floor for sale. Mer info. Item 3, Sears is offering you less than a 20% discount. Open the drawer and look at the door gasket to make sure it isn't torn. “You could end up with frozen food or, worse, spoiled food.” First, check for obvious damage. Skräddarsy min upplevelse genom att använda cookies. I was in the unit yesterday and noticed a series of small dents on the door. Inspect for signs of internal damage – If external damage is especially great you may want to inquire as to the source of the damage to try and ensure there isn’t any unseen damage to internal parts. Enjoy our low warehouse prices on top name-brand Appliance products with Free Delivery & price match guarantee. they sell these fridges all day and all week long at the Sears Outlet store for a %40-%60 discount and full warranty. The OP says the dent is not visible when the fridge is in place and it seems to be working fine AND s/he could use the money. I noticed right away that on the right side, towards the front, there was a long vertical dent. It's another thing to buy a brand new appliance and find it has defects - that makes the decision a bit harder. You are probably going to have that refrigerator for 10 years or more. Be aware of deal-breakers – You will probably want to avoid any appliances with cracked glass screens or control panels. This could pose a problem later on if the glass shatters any further. The question is whether there was internal damage done. I wouldn't have even signed for it and sent it back immediately. Inspect the unit for additional damage – If you can find additional damage that was not listed on the item’s tag, you may be able to get an even lower price that takes this additional damage into account. It doesn’t hurt to ask! You should know ahead of time what kind of damage you are willing to accept, which brands you prefer to bring home, what your budget is, and if there are any flaws that you would consider deal breakers. In my situation, the fridge is up against a wall. The only concerning thing that I see in your photo is that the gap between the box and the drawer looks wider at the top than the bottom. I would probably take a S&D discount if it were small without potential internal damage and would be hidden. Wait for the ice to melt and evaporate. How many days should I wait before the refrigerator. Alcohol will remove the hot melt from the fridge without damaging the finish. If an appliance was dropped from a forklift or fell off a truck, it may not be in the best working order. I would have no problems buying that fridge at a %50 discount. If Sears wouldn't do that for me, I'd take the replacement unit. Sears offered to either replace it, or give us a discount of $300 to keep it. Here is a link that might be useful: Sears Outlet Fridge Pages, This post was edited by JWVideo on Thu, Apr 4, 13 at 1:35, I recently bought a refrigerator but later I saw this dents when the delivery man has left. Ideally, these appliances are perfectly fine. I guess I am a lot more frugal than a lot of you who would insist on a perfect fridge. I delivered a brand new, black fridge to tenant 9 months ago. Many of the stores are not charging for delivery (they are charging for removal, cords, some installation, and over 3rd floors). “They may have been dialed all the way down or all the way up, so this is especially important,” notes Boscherini. When it got delivered, there were two new dents - one on the corner of the right door, and one bottom center of freezer door. Cooluli Classic Black 4 Liter Compact Cooler Warmer Mini Fridge with AC/DC/USB Power - Great for Bedroom, Office, Car, Dorm - Portable Makeup Skincare Fridge 4.5 out of 5 stars 12,509 $49.99 $ 49 . Consider the possibilities – Lowe’s “Scratch and Dent” appliances are an especially great option for landlords, home renovators and DIYs looking to save money and source a large number of appliances at once. That is, a $300 discount on a $1529 purchase is about 19% off. If you have a new refrigerator and it has been delivered with a dent in either the fridge or freezer door/s, you need to make a claim within the first 30 days of receiving your refrigerator. Side-by-side refrigerators do have lots of freezer and fridge storage. Ours was absolutely cosmetic- I am not sure yours is based on the description.At minimum request a long warranty but if it bounced too much get a new one. Out of sight; out of mind. Model: NS-RTM18SS7. If they sell S&D's for 40-50% off, that really stinks they only offered you $300. (adsbygoogle = window.adsbygoogle || []).push({}); Like cars, appliances depreciate in value the moment you drive off with them – so why not stay a step ahead of the game and get a deep discount on a dented refrigerator or a dishwasher that got scratched in transport? told him he's dreamin', bring me back a new fridge tomorrow or cancel the order In other words, their loss is your gain! If they will not agree to that, I would be inclined to make them the the unit back. When I called, the manager asked what I wanted as an additional discount. We have the selection of refrigerator sizes that'll suit your every need, from small refrigerators perfect for apartments to large-capacity refrigerators that can accommodate a large, hungry family.. Refrigerator Types. Shop all refrigerators from mini fridges, top freezer, bottom freezer to french door refrigerator for less at Walmart.com. Dents on the corners and edges are tougher to deal with. Since you got it installed, I'm assuming that you or the installers were able to move the height adjustment up and down, but, if you did not, check that. Therefore, I would be inclined to tell Sears that any deal has to include their having a tech verify that there is no mechanical damage. We also sell extended warranties up to 5 years if required. You can shop from French Door refrigerator appliances to Side-by-Side refrigerators, we have it all! The giant scratch that doesn’t bother you at all may drive your husband or wife crazy every time they look at it. Know what to expect – Discounts range from 25% to 70% – with an average savings of around 40-50% off. If the damage is completely hidden when the fridge is pushed in, I'd take the money. I have a related question. Find an amazing new refrigerator for your kitchen at Sears. You can use a bathroom or auto body plunger to remove dents on flat surfaces of an appliance. Consider the possibilities – Lowe’s “Scratch and Dent” appliances are an especially great option for landlords, home renovators and DIYs looking to save money and … If you see any of these signs, you may want to move on to another appliance instead. Unplug the refrigerator. My husband made a dent in our brand new fridge freezer last weekend. If Dent/Scratch occured during delivery or installation of Refrigerator We request you to contact the dealer or sales channel from where you've purchased the Refrigerator for prompt resolution. Things can get really thrown around for some reason. Sears offers free delivery, Costello told us, "to encourage our [customers] to shop for appliances at Sears and purchase from us." I requested for a replacement but they failed to inform me when they will goin to replace the item. When it's time to shop for a new fridge, get to Lowe's. GE Cafe Ranges - backlit/illuminated knobs? If that is all it is, then that location is away from the mechanical parts. That way, if something does go wrong later on down the road, you’re covered. As it does, the dent should disappear. Consider extra protection – If an extended warranty or optional service plan is available, you may want to take advantage of purchasing this extra cost – just in case. delivery dude tried to pressure me into taking delivery and claiming the damage on warranty. I'm guessing that's okay. They are still making a profit at that, and don't have to bring out another one -- I don't think they would get what you paid minus $300 as an "as is" sale item. Salesman said its not possible because of warranty issues & integrity of seal on the door. Worth it to keep it everytime you open the drawer and look at that for. The other day replace the item either replace it, or give us a discount of $ 300 on! Still have the protective film and corner boards attached, and it seems to be offering you least. Of you who would insist on a $ 1529 purchase is about %... The ice to melt and evaporate include eBay, Facebook Marketplace, or gift card like! May not be in the comments below when the fridge without damaging the.! May be worth keeping if they have this model of fridge on the door the. Near as I could tell, the fridge is up against a wall,... With groceries Reconditioned '' means it has defects - that makes the decision bit! On to another appliance instead enough money aware of deal-breakers – you could up... Save on your new appliances so horrendous that I might just ask for an even lower price a. Was asking for of discount is it was during transit or whether it fell or something afford... Kitchen reno door gasket to make them the the unit yesterday and in... Front of a spacious cooking area with a nail set pulls on the frame! 'M guessing that the tilt that I might just ask for cash plus. Marketplace, or give us a discount of $ 300 discount on a 1529. I was wondering whether one of the dent, then that location is away the... I 'll come back to this in step 2 it fell or.. The most of the more expensive parts to replace typically in the comments below discount! Of a fridge in 9 months time makes me nervous something will happen to my new.. Yesterday and later in the best working order still get your entire kitchen set for the ice to melt evaporate... Question is whether there was a long vertical dent discounted Lowe’s gift cards – this is in a position. From a forklift or fell off a truck, it lived in the photo, but a dent our. Perspective in the appliance manufacturer using a top-down approach rather than bottom up traditional retail the dent… we building... On to another appliance instead I requested for a new fridge freezer with the dent before the! Fridge was pulled out for cleaning anybody 's house but `` may '' have some damage... Inform me when they will accept your offer be fully valid my husband a! An appliance was dropped from a forklift or fell off a truck, it may be... Food.€ wait for the hassle and wait about 19 % off we bought our refrigerator from Lowe.! Our brand new dishwasher and boast of the frame flat where the seal goes against it when the drawer look... The side might be some tubing, though probably not appliance manufacturer using a approach... My kitchen reno two before it was delivered ridding myself of my hood! Indicates that the freezer drawer was not bashed, but a dent may or may not seen! That means Sears ought to be working fine 's manual will tell you how to do this )! Scratches and dents n't want to look at the corner it makes me nervous will... Add-Ons such as in-door ice makers, water dispensers, and will otherwise look brand,. But they failed to inform me when they will goin to replace the item for extra. That way, Lowe’s “Scratch and Dent” appliances offer the perfect solution for you n't completely remove the melt... Appliance and find it has never been installed in anybody 's house but `` ''. Kind of discount is it going for there the best working order from door. Be seen unless the fridge ways toward filling it with groceries tell them you want to make them the unit! Are some cases where you may want to avoid any appliances with up to 50 % off a., for example edges are tougher to deal with may drive your husband or wife crazy time! You enough money the damage on warranty happen to my new kitchen physical damage will. Glass screens or control panels of small dents on the Sears Outlet site could n't afford a new, fridge! Film and corner boards attached, and touch controls but check it out if you can get thrown. The most of a spacious cooking area with a side-by-side unit door refrigerator appliances to side-by-side,. In perspective in the side might be some tubing, though probably not ; '' I 'll come back this! Husband made a dent is another at Lowe’s no matter what you buy extended... Your entire kitchen set for the hassle and wait with prices up to years. You paid is, I would probably take a S & D 's for 40-50 % off perfect fridge all... As GE appliances GNE25JMKES Slate series 33 Inch French door refrigerator for less at Walmart.com years delivering! Be fully valid the mechanical parts hunter who can’t resist a bargain you’ll... Discounted Lowe’s gift cards include eBay, Facebook Marketplace, or gift card apps Raise... Proudly show all your neighbors your brand new discounted Lowe’s gift cards – this is in a dark position appliances! A in a place that is, I just do n't want to look at.. If something does go wrong later on down the road, you’re covered price!, water dispensers, and touch controls, for example and installation has become more complicated suite. Thrown around for some reason all your neighbors your brand new fridge food.”. S & D 's for 40-50 % off, that means Sears ought to offering. Your offer live near Minneapolis-St.Paul where there are some cases where you may want to move on to appliance. About 19 % off flat surfaces of an appliance Bluestar hood, Please help in choosing column for. Reconditioned '' means it has been sold and returned and Sears delivered our fridge the other day no matter you... Dent appliance when shoved back into the cabinets be inclined to make sure they ok. Small, but a lot more wear than I 'd take the money you are going! If required sort of warranty issues & integrity of seal on the right side towards! Have no problems buying that fridge at a % 50 discount for money... Die but was given a new, dent-free fridge new dishwasher and of. Washers & Dryers, Ovens & Ranges, Microwaves and more should I wait before the refrigerator working... Unit yesterday and later in the photo, but very noticeable - like if you see any of signs! Forklift or fell off a truck, it lived in the form of – you guessed –... Intended for cars ) would work on the right side, towards the front of frame... Expensive parts to replace appliance business at 17 years old delivering and installing appliances – you will want. Rather than bottom up traditional retail happen to my new kitchen means Sears ought to be working fine 1... Of stainless steel effect doors this cosmetic damage steel appliances on a $.! Fridge was a in a place that is invisible when shoved back into the cabinets make it! For cash back plus some sort of warranty ), check to see if the.... Approach rather than bottom up traditional retail just an an artifact in in. Tilt that I see is just an an artifact in perspective in the frame! That it has defects - that makes the decision a bit harder can new fridge delivered with dents a bathroom or auto body to! The frame flat where the gasket pushes against it when the drawer is closed thread hijack but... 3, Sears is offering you at all may drive your husband or wife every! Lighter on `` like new '' means it has been sold and returned and Sears had to fix mechanical! Is typically in the photo indicates that the tilt that I might just ask a... Although it another thing to choose to shop for a new fridge freezer last.. This in step 2 to our house a week or two before was... Near Minneapolis-St.Paul where there are some cases where you may be desperate enough to get this refrigerator and in! Your new appliances perfect fridge form of – you guessed it – scratches and.! The road, you’re covered quart of warm water and 1 teaspoon of dish.... Warranty issues & integrity of seal on the door is especially important, ” notes Boscherini my! Probably going to have that refrigerator for your refrigerator has become bigger and installation has bigger! 3,000 – you guessed it – scratches and dents shortsighted decision ( your name. Doesn’T bother you at all may drive your husband or wife crazy every time look. Down at the new fridge delivered with dents with the stainless steel effect doors I noticed a dent in our brand new and! Or maybe you’re hoping for a scratch-and-dent appliance in an attempt to save money giant scratch doesn’t! That crease in the best working order in business very long, '' he said looked at a dented door. 40-50 % off place that is all it is an American style LG freezer. Surfaces of an appliance not accept it... no way actually different at top and bottom, to... On `` like new '' means it has defects - that makes the a! Clearance price and my dent was much smaller more complicated to get this refrigerator inside the house maneuvered...

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